You are liable for all damages to the room(s) caused by you or your guests/invitees during your stay. EXCEPT AS EXPRESSLY NOTED BELOW, ANY DISPUTE BETWEEN YOU OR ANY OTHER WRISTBAND HOLDER AND GREAT WOLF ARISING UNDER, OUT OF, UNDER, IN CONNECTION WITH, OR IN RELATION TO THIS AGREEMENT MUST BE SUBMITTED TO BINDING ARBITRATION UNDER THE AUTHORITY OF THE FEDERAL ARBITRATOIN ACT. 11. Great Wolf Lodge New England will begin taking reservations this summer after being unable to reopen since March 2020 due to the COVID-19 pandemic. Voyagers Points will be credited to the account upon consummation of the qualifying transaction or activity garnering Voyagers Points. YOU AGREE THAT THIS SECTION SHALL NOT BE SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE ARBITRATION CLAUSE SET FORTH BELOW, AND IF FOR ANY REASON THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR CLAIM, THEN AND ONLY THEN SUCH CLAIM SHALL NOT BE SUBJECT TO ARBITRATION. To find more, please read ourPrivacy PolicyandCookie Policy. GREAT WOLF MAKES NO WARRANTY THAT THE PROGRAM WILL BE UNINTERRUPTED, TIMELY OR ERROR FREE, NOR DOES GREAT WOLF MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PROGRAM. Great Wolf shall be the sole arbiter in cases of suspected abuse, fraud or violation of these Terms, and any decision it makes relating to termination or disabling of Program account shall be final and binding. When you redeem your Voyagers Points, your Voyagers Points with the earliest expiration dates are used first. TRAVERSE CITY, MI - Great Wolf Lodge in Traverse City is set to reopen after a months-long closure due to COVID-19. I made a reservation for 2 nights at the Great Wolf Lodge in Washington reservation number ********. This information may include name, address, phone number, email address, password and credit card information. Indemnification. Guest understands and agrees that Great Wolf has a zero tolerance policy for illegal activity and shall report such activity to the appropriate authorities. Resort Rules means all rules and regulations that may apply to activity in a Resort and/or a Great Wolf Attraction, including, without limitation, these Terms and Conditions, any rules posted at the Resort, any rules otherwise communicated as part of a Reservation or other purchase, all water park and Great Wolf Attraction safety rules available at www.greatwolf.com and all applicable laws. The Guest explicitly assumes the inherent risks associated with the operation of all rides and attractions and should read and obey all safety signage, instructions and rules. GREAT WOLF DOES NOT UNDERTAKE ANY OBLIGATION OR RESPONSIBILITY TO UPDATE OR AMEND ANY SUCH INFORMATION PUBLISHED AT THE SITE. Children's' Privacy: Policies For Users Under Age 13. We do not retain this information or use it for any purpose other than to send and acknowledge receipt of the e-card. Reservations can be completed on the National Parks Service website and are required for day visits, in-park camping and lodging, wilderness exploration, regional transit and tour groups. Program accounts are limited to one individual per account. IF YOU DO NOT AGREE TO ABIDE BY THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE SITE. Upon cancellation, your Program account shall immediately cease and you may no longer receive communications or receive Program benefits. GREAT WOLF MAKES NO WARRANTY WITH REGARD TO ANY PRODUCTS, SERVICES OR REWARDS OBTAINED THROUGH THE PROGRAM. Permission to Film or Videotape: Entry into any Great Wolf Attraction constitutes consent for Great Wolf to use any film, video, or reproduction of image and/or voice of a Wristband holder for any purpose whatsoever without any payment to the Wristband holder. It does not apply to information that we may collect by other means. For your security, secure your room with the deadbolt, and use your room doors viewfinder to identify all visitors. We have no obligation to monitor Materials provided by users of the Site. Great Wolf reserves the right to limit the redemption of Voyagers Points and Member benefits and rewards and limit the number of Voyagers Points and Member benefits and rewards available. For information on Great Wolfs privacy policy, please visit GreatWolf.com/terms. Great Wolf Resorts, Inc. and its family of companies respect your privacy and will do their best to earn and keep your trust. CLASS ACTION RELIEF WAIVER. You understand and agree that your continued use of the Site indicates your acceptance of any such modifications, which shall become a part of this Agreement. Voyagers Points may be redeemed only for room charges during a future Stay at a participating Great Wolf location. See more Languages We may change this Privacy Policy at any time and we encourage you to review it on a regular basis. In an email to Niagara This Week, the guest services team at Great Wolf Lodge said anyone who has booked a reservation during that time period can call 1-888-878-1818 to speak with an agent. Base Rate: $21.00 per hour Essential Duties & Responsibilities: Any attempt to gain admission to Great Wolf Attractions with a cancelled or unauthorized Wristband (including as obtained through unauthorized means), or a cancelled Wristband, will constitute a breach of these Terms and Conditions. To the extent you have specific requirements or inquiries not addressed below, please reach out to us by email ([emailprotected]) or phone (866-905-9653) and please mention youd like to speak to someone regarding the accessibility features available at a Great Wolf Lodge. By visiting Great Wolf Lodge, you voluntarily assume all risks related to potential exposure to COVID-19. If Great Wolf modifies, suspends, or terminates the Program at any time before you commence your Stay, the Stay may not be considered a Qualifying Purchase; however, the terms of our change and cancellation policy will apply. After calling to cancel, I was reminded of their $25 cancellation fee which I vaguely recall hearing about as I was booking. All rides and attractions are subject to closings and cancellations for operating conditions. A Wristband is a revocable license and may be revoked and/or confiscated by Great Wolf with no refund of purchase price or additional compensation provided for any violation of the Resort Rules. GUEST HEREBY AGREES THAT EXCEPT AS PROVIDED IN THE LAST SENTENCE OF THIS PARAGRAPH, GUEST MAY BRING CLAIMS AGAINST GREAT WOLF ONLY IN GUESTS INDIVIDUAL CAPACITY. The failure of any person in possession of a Wristband to comply with any investigation will result in their immediate ejection from Great Wolf Attractions and revocation of the Wristband. However, some attractions require specific physical engagement by the participant for safety reasons. All other offers and other Member benefits expire in connection with the terms provided with that reward offer or Member Benefit. The following terms and conditions apply to all Great Wolf Wristbands received on or after April 12, 2019. TO THE FULLEST EXTENT ALLOWED BY LAW, GUEST HEREBY RELEASES, DISCHARGES, WAIVES ANY CLAIM OF LIABILITY AGAINST, AND COVENANTS NOT TO SUE Great Wolf Resorts, Inc., Great Lakes Services, LLC, GWR Manager, LLC, all affiliates of each of the foregoing, rescue personnel, inspectors, underwriters, consultants, and other persons or entities who give recommendations, directions, instructions, or engage in risk evaluation or loss control activities regarding the premises or this Activity, and with respect to each of the foregoing, their respective officers, directors, agents, owners, managers and employees, all for the purposes herein referred to as "Releasees," FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, LOSSES, OR DAMAGES CAUSED, OR ALLEGED TO BE CAUSED, IN WHOLE OR IN PART, BY THE NEGLIGENCE OF THE RELEASEES OR OTHERS, INCLUDING ANY AND ALL NEGLIGENCE IN THE COURSE OF RESCUE OPERATIONS; AND GUEST FURTHER AGREES that if, despite this RELEASE, DISCHARGE, WAIVER OF LIABILITY AND COVENANT NOT TO SUE AGREEMENT I, or anyone on my behalf, makes a claim against any of the RELEASEES, GUEST WILL INDEMNIFY, SAVE, AND HOLD HARMLESS EACH OF THE RELEASEES from any litigation expenses, attorneys fees, loss, liability, damages, or costs which may be incurred as the result of such claim. Other restrictions apply, including, but not limited to, capacity constraints and other closures. We use cookies to improve your experience on this site, to show you personalized advertising, and to gather web traffic data. Great Wolf Lodge resorts in the United States and Canada are closed amid the novel coronavirus pandemic. Voyagers Points for such activities or milestones will be awarded as described in the applicable offer and will be subject to any additional terms set forth with that offer. Great Wolf Resorts maintains security measures, such as firewall, limited access, and SSL encryption technology, designed to protect against loss, misuse, and alteration of visitor information collected by Great Wolf Resorts through its websites. In certain cases, it may take 3-5 business days following completion of the Qualifying Purchase for Voyagers Points to be credited. The Program is operated by Great Lakes Services, LLC (Great Wolf, or we). Guest Room Wristband: One (1) Wristband is included in a Reservation for each guest registered with the Resort at the time of check-in, and residing in the Resort during the Reservation period, up to the maximum number of occupants for the room-type reserved. Inspection and Search: As a condition to entrance to any Great Wolf Attractions, Great Wolf reserves the right to inspect any bags, clothing, or other articles prior to entry into any Great Wolf Attractions and to prohibit entry or require removal of items which Great Wolf deems inappropriate or potentially injurious to the Great Wolf Attraction, other patrons of the Great Wolf Attraction and Resort, or employees, or otherwise in violation of any Rules. THE SITE IS PROVIDED 'AS IS' AND ON AN "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES THAT IT IS FREE OF DEFECTS, VIRUS FREE, ABLE TO OPERATE ON AN UNINTERRUPTED BASIS, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. This is simply bad business's and one that doesn't earn repeat customers or potential customers to ever want to visit. We may send you email and other communications related to Program and your Program account (regardless of any settings or preferences related to your Program account). Purchases and transactions other than those expressly defined as a Qualifying Purchase do not qualify for Voyagers Points, including, without limitation: (i) purchases of gift cards or gift certificates; (ii) purchases of alcohol; (iii) prior purchases (except as provided in these Terms) or purchases or transactions made using Voyagers Points or other Great Wolf promotional items; (iv) purchases made via point-of-sale that are not charged to the Members room; and (v) any amounts paid in resort fees, surcharges, sales, use or other transactional taxes, gratuities, service charges, or similar fees, fines or charges. Great Wolf shall not be responsible for, or liable to, any Member, person or entity, in any way, for any losses, costs or expenses incurred by a delay or error in crediting Voyagers Points or benefits to a Member's account. Mom Howling Mad At Great Wolf Lodge After Being Triple-Charged For Family Trip Canceled Due To COVID-19 February 19, 2021 / 8:00 AM / CBS Chicago CHICAGO (CBS) -- A suburban family wanted a. If you choose to link to a website not controlled by Great Wolf, Great Wolf makes no representations, warranties, promises, or guarantees, either express or implied, concerning the content of such non-Great Wolf website, including the accuracy, completeness, reliability, or suitability of such site for any particular purpose, nor does Great Wolf represent, warrant, promise, or guarantee that such site or content is free from any claims of copyright, trademark, or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. Bookings made with other discounts and/or special pricing or combined with other offers will be subject to the determination of Great Wolf, in its sole discretion. Refunds: Wristbands are nonrefundable. Each Great Wolf Lodge property stands ready to cater to guests with specific accessibility requirements, so we have made our hotels accessible for guests with special requirements. Ten individually themed units plus free wifi in the Lodge area. Many times as the first point of contact the Front Desk Agent helps create a positive first . User Conduct. 1, ET SEQ., (FAA) SOLELY IN CHICAGO, ILLINOIS TO THE EXCLUSION OF ANY OTHER FORUM. Director of Guest Services- Full-time-Salaried $90k-$95k annually. To be excluded from this monitoring, please clickhere. Any claim or cause of action you may have with respect to the Site must be commenced within one (1) year after the cause of action or claim arises. ContentSquare is a solution which aggregates usage and frequency data to improve user experience. It also explains what Cookies are and your choices regarding Cookies. Voyagers Points may be used at the time of booking with Great Wolf to apply against a deposit or at check-out following a qualifying Stay. Summary: At Great Wolf the Sales Manager strategically targets high margin sales opportunities and converts those opportunities to sales wins, achieving assigned goals and contributing to the overall success of the Lodge. BY USING THE GREAT LAKES SERVICES, LLC ("GREAT WOLF") WEBSITE, INCLUDING ANY RELATED PAGES AND WEBSITES OWNED BY GREAT WOLF THAT LINK OR OTHERWISE RELATE TO THEWWW.GREATWOLF.COMWEBSITE (THE "SITE"), YOU ARE AUTOMATICALLY AGREEING TO AND SHOW THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND CONDITIONS (THE "AGREEMENT"). 8. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, shall not waive such term or condition or any subsequent breach thereof. Any booking made on any third-party reservation platforms (e.g., Groupon, Expedia etc.) 12. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf. How can I opt-out of receiving future communications? All children under the age of 14 must be accompanied at all times for Great Wolf Attractions by a supervising companion. As a condition to membership in the Program, you agree to comply with the terms of all offers, promotions and programs of Great Wolf and any advertiser, sponsor and partner at all times. We also may release information at the request of law enforcement authorities or other government officials , when ordered to do so by a court, or when we believe it is necessary to assert, protect or enforce our legal or intellectual property rights and/or in connection with an investigation of any activity that is infringing, illegal, may expose us to liability, may harm the website or visitors to the website. The Program and some Program features may be limited or unavailable for some Great Wolf locations or users. Bonus Deals are purely promotional offers, have no cash value, and do not constitute property of the recipient. SOME STATES DO NOT ALLOW THE DISCLAIMER OR LIMITATIONOF WARRANTIES, SO THE DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU TO THE EXTENT THAT SUCH STATE LAW APPLIES TO YOU. Full-Time. If we make any material changes in the way we collect, use, and/or share personal information on a going forward basis, we will indicate those changes in an updated version of the privacy policy. Who can use mobile check-in and how does it work? Wristband Holder means the individual to whom Great Wolf or the Resort directly issues a Wristband. Great Wolf reserves the right to limit, in its sole discretion, the provision and quantity of any feature or service to any person or geographic area. These Terms provide a general overview of the Program. I started the process at 9 AM. Will my room be ready when I arrive? This information is collected in a database and used to help us recognize you each time you return to one of our websites. ANY QUESTION ABOUT THE ARBITRATION ADMINISTRATORS MENTIONED ABOVE MAY BE DIRECTED TO THEM AS FOLLOWS: NATIONAL ARBITRATION AND MEDIATION, INC., 990 STEWART AVE, 1. If we make any material changes in the way we collect, use, and/or share the personal information we have previously collected from you, we will notify you of the change by sending you an e-mail at the last e-mail address that you provided us. By sending Great Wolf any ideas, comments, suggestions, questions or other material, you grant to Great Wolf an unrestricted, royalty-free, worldwide, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute such material in any manner, including in connection with Great Wolfs business, and you also agree that Great Wolf is free to us any ideas, concepts, know-how or techniques that you send us for any purpose. Collected in a database and used to help us recognize you each you! Llc ( Great Wolf Resorts, Inc. and its family of companies respect your Privacy and will do best. Wolf Resorts, Inc. and its family of companies respect your Privacy and will do their best to and. 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